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A legal disclaimer

At BridgeVision, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website (bridgevisionconsult.com), use our services, or interact with us as part of your study abroad journey. By using our website or services, you agree to the practices described in this policy. If you have any questions, please contact us at info@bridgevisionconsult.com.

1. Who We Are

BridgeVision International is a study abroad consultancy dedicated to helping African students pursue higher education at universities in the US, Canada, Australia, New Zealand, Europe, Asia, and other regions. We provide services such as program and university matching, scholarship guidance, visa support, and pre-departure orientation.

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Contact Information:

BridgeVision Consult
Email: info@bridgevisionconsult.com

2. Information We Collect

We collect information to provide you with personalized study abroad services, improve our website, and communicate effectively. The types of information we collect include:

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a. Information You Provide Directly

  • Personal Details: Name, email address, phone number, country of residence, date of birth, and educational background when you fill out forms (e.g., Contact Us, Study Abroad Planner, or consultation requests).

  • Academic Information: Grades, transcripts, test scores (e.g., IELTS, TOEFL), and personal statements when you apply for university programs or scholarships through our services.

  • Financial Information: Details related to scholarship applications or funding needs (e.g., income proof), if required. We do not collect or store payment card details directly; payments are processed through secure third-party providers.

  • Visa and Travel Information: Passport details, visa application history, or other documents needed for visa support services.

  • Communication Data: Your preferences, feedback, inquiries, or survey responses when you contact us via email, phone, WhatsApp, or live chat.​

b. Information Collected Automatically

  • Website Usage Data: When you visit bridgevisionconsult.com, we collect data via cookies and analytics tools, including:

    • IP address, device type, browser, and operating system.

    • Pages visited, time spent on the site, and links clicked.

    • Referral sources (e.g., search engines or social media).

  • Study Abroad Planner Data: Inputs you provide in our interactive tool (e.g., field of study, budget, preferred destinations) to generate personalized study abroad recommendations.

c. Information from Third Parties

  • Educational Institutions: Information from schools or universities (e.g., transcripts) to support your applications, with your consent.

  • Third-Party Platforms: Data from scholarship providers, visa authorities, or testing agencies (e.g., IELTS results) when relevant to your services.

  • Social Media: If you interact with us on platforms like Instagram, X, or Facebook, we may collect publicly available information (e.g., your username or comments).

3. How We Use Your Information

We use your information to deliver our services, enhance your experience, and operate our business. Specific purposes include:

  • Providing Study Abroad Services:

    • Matching you with universities and programs based on your academic and financial profile.

    • Assisting with scholarship and funding applications.

    • Supporting university applications, visa processes, and pre-departure preparations.

  • Personalizing Your Experience:

    • Generating customized recommendations through our Study Abroad Planner tool.

    • Tailoring communications (e.g., emails about programs in Canada if you expressed interest).

  • Communicating with You:

    • Responding to inquiries, providing updates on your applications, or sharing study abroad tips.

    • Sending newsletters or promotional offers (with your consent, where required).

  • Improving Our Website and Services:

    • Analyzing website usage to enhance functionality and user experience.

    • Gathering feedback to refine our consultancy services.

  • Compliance and Security:

    • Verifying your identity for application or visa processes.

    • Protecting against fraud, unauthorized access, or legal risks.

4. How We Share Your Information

We only share your information when necessary to provide our services or comply with legal obligations. We do not sell your personal data to third parties. Sharing may occur in these cases:

  • Service Providers: We work with trusted partners to deliver our services, such as:

    • Universities and scholarship programs to process your applications.

    • Visa consultants or embassies to support your visa applications.

    • Payment processors (e.g., Paystack, Stripe) for secure transactions.

    • IT providers (e.g., website hosting, analytics tools like Google Analytics).
      These partners are bound by confidentiality agreements and data protection laws.

  • Educational and Government Institutions: We may share your academic or visa-related information with universities, scholarship providers, or immigration authorities as part of your application process, with your consent.

  • Legal Requirements: We may disclose your information if required by law, such as to comply with a court order, respond to government requests, or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with notice to you.

5. Legal Basis for Processing (GDPR Compliance)

For users in the European Union or other regions requiring a legal basis for data processing, we process your information based on:

  • Consent: When you provide explicit permission (e.g., submitting a form or subscribing to newsletters).

  • Contractual Necessity: To fulfill our services (e.g., processing your university application or visa support).

  • Legitimate Interests: For improving our website, marketing (where permitted), or ensuring security, provided your rights are not overridden.

  • Legal Obligation: To comply with applicable laws or regulations.

6. How We Protect Your Information

We take your privacy seriously and use industry-standard measures to safeguard your data, including:

  • Encryption: Secure Socket Layer (SSL) technology to protect data transmitted via our website.

  • Access Controls: Limiting data access to authorized staff only, trained in data protection.

  • Secure Storage: Storing data on encrypted servers with regular security audits.

  • Third-Party Vetting: Ensuring our partners comply with data protection standards.

Despite our efforts, no online system is 100% secure. If a data breach occurs, we will notify affected users and relevant authorities as required by law (e.g., within 72 hours under GDPR).

7. Your Data Protection Rights

Depending on your location (e.g., under GDPR, NDPR, or other laws), you may have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.

  • Rectification: Correct inaccurate or incomplete information.

  • Erasure: Request deletion of your data, subject to legal or contractual obligations.

  • Restriction: Limit how we process your data in certain cases.

  • Portability: Receive your data in a structured, machine-readable format.

  • Objection: Object to processing for marketing or legitimate interests.

  • Withdraw Consent: Revoke consent at any time, where applicable.

To exercise these rights, contact us at info@bridgevisionconsult.com. We will respond within 30 days (or as required by law). For Nigerian users, you may also contact the Nigeria Data Protection Commission if needed.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage.

  • Types of Cookies:

    • Essential Cookies: Necessary for website functionality (e.g., form submissions).

    • Analytics Cookies: Track usage (e.g., via Google Analytics) to improve our site.

    • Marketing Cookies: Deliver relevant ads or content (if applicable).

  • Your Choices:

    • You can manage cookie preferences via our website’s cookie banner.

    • Adjust your browser settings to block cookies, though this may affect site functionality.

For details, see our Cookie Policy (#) [Note: If desired, I can draft a separate Cookie Policy].

9. International Data Transfers

As a study abroad consultancy, we may transfer your data to countries outside your region (e.g., to universities in the US, Canada, or Australia). We ensure these transfers comply with data protection laws by:

  • Using partners in countries with adequate data protection (e.g., EU, Canada).

  • Implementing Standard Contractual Clauses (SCCs) for transfers to other regions.

  • Obtaining your consent where required.

10. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

  • Service Delivery: Personal and academic data is kept for the duration of your study abroad process (e.g., until visa approval or enrollment).

  • Marketing: Contact details for newsletters are retained until you unsubscribe.

  • Legal Obligations: Some data (e.g., application records) may be kept for up to 7 years to comply with tax or immigration laws.

  • Website Analytics: Anonymized usage data is retained indefinitely for trend analysis.

When data is no longer needed, we securely delete or anonymize it.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., university portals, scholarship websites). We are not responsible for their privacy practices. Please review their policies before sharing information.

12. Children’s Privacy

Our services are not directed to individuals under 16. If we learn that we have collected data from a child under 16 without parental consent, we will delete it promptly. Contact us if you believe this has occurred.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. For significant changes, we will notify you via email or a website notice. Please check this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please reach out to us:

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BridgeVision International
Email: info@bridgevisionconsult.com
For GDPR-related inquiries, you may contact our Data Protection Officer at info@bridgevisionconsult.com ATTN: DPO

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